Help, when the clock is running
Race weekends don’t wait. Send a message, email the right team directly, or jump into the Help Centre — we get back to you as soon as possible.
Send us a message
Technical support
Something not working, access trouble, or a question the guides don’t answer — we prioritise race-weekend blockers.
support@trakops.com.auGeneral, billing & privacy
Accounts, invoices, legal and privacy requests, and everything else.
contact@trakops.com.auHelp Centre
Searchable, step-by-step guides for every workflow — setups, tyres, planning, imports, reports and admin. Built into the app, always current. For access changes, contact your organisation admin.
Sensitive reports
Security disclosures
Found a vulnerability? Email support@trakops.com.au with the details — we take reports seriously and respond fast. Read our Security & Confidentiality Statement.
Privacy & data requests
Access, export or deletion requests go to contact@trakops.com.au — see the Privacy Policy for timeframes and what to expect.
Legal & policies
Terms, acceptable use, DPA, refunds — the full policy suite lives at trakops.com.au/legal.
New to Trakops?
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